Privacy Policy

We collect information you provide directly when you:

• Register for a GDS ONE account

• Request a demonstration or information about our products

• Communicate with our support team

• Participate in surveys or promotions

This information may include:

• First and last name

• Email address

• Phone number

• Company name

• Job title or position

• Billing information

We use the collected information to:

• Provide, maintain, and improve our services

• Process transactions and send confirmations

• Respond to your inquiries and support requests

• Send you technical, security, and administrative updates

• Communicate offers, promotions, and news about GDS ONE

• Analyze service usage to improve user experience

• Detect, prevent, and address technical and security issues

• Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

We may share your information with:

• Service providers who help us operate our business

• Legal authorities when required by law

• Third parties in case of merger, acquisition, or asset sale

All our service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.

We implement technical and organizational security measures to protect your information:

• SSL/TLS encryption for all data transmissions

• Encryption of data at rest

• Role-based access controls (RBAC)

• Regular security audits

• Continuous threat monitoring

• Automatic backups and data redundancy

• ISO 27001 compliance

However, no method of Internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

We retain your personal information only as long as necessary to:

• Fulfill the purposes described in this policy

• Satisfy legal, accounting, or reporting requirements

• Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete it or anonymize it.

You have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion of your information

• Object to the processing of your information

• Request data portability

• Withdraw your consent at any time

To exercise these rights, contact us at: info@grupogds.co

We use cookies and similar technologies to:

• Maintain your active session

• Remember your preferences

• Analyze website usage

• Personalize your experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

Your data may be transferred and processed in countries outside your jurisdiction. When we transfer data internationally, we implement appropriate safeguards, including:

• Approved standard contractual clauses

• Relevant privacy certifications

• Additional security measures

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.

We may update this policy periodically. We will notify you of significant changes through:

• A prominent notice on our website

• An email notification

We recommend reviewing this policy regularly to stay informed about how we protect your information.

If you have questions about this privacy policy, contact us:

📧 Email: info@grupogds.co

📞 Phone: +502 2354-5437

💬 WhatsApp: +502 5996-1882

📍 Address:

K.M. 15.5 CARR. A EL SALVADOR

PLAZA CONDADO CONCEPCIÓN

5TH FLOOR OF. 5F-1 Y 5F-2

Guatemala, Guatemala